We are seeking a Service Delivery Manager to oversee the day-to-day management of our on-site team at Queen Alexandra Hospital.
The role involves ensuring the smooth delivery of managed services, monitoring the ordering of consumables, and supporting the Regional Service Delivery Manager (RSDM) and Senior Leadership Team (SLT) as required.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations.
Are you a dynamic leader with a passion for service excellence?
This role is being offered with a highly competitive base salary plus benefits which include Bonus, Electric Vehicle Car Scheme/cash allowance, Pension, Bupa, 33 days holiday including bank holidays.
Key Skills: Service Delivery Manager ITIL Managed Service Provider Team Leader Communication Budget Management Presentation Negotiation Client Relations People Management
IT Service Delivery Manager (Security Operations) 2 days a week on site Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.
You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards.
Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes.
Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment.