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I am excited to recruiting a new Managing Director for a rapidly growing Community Interest Company (CIC). Their mission is to improve the health, well-being and outcomes for veterans, ex-uniformed personnel, their families, and communities. They do this by roasting and selling the best Brazilian Coffee, and investing the profits in high impact outreach programmes, education, training, and development. Working alongside their Founder you will help grow and deliver more impact in line with the mission. Today the company operate cafes and mobile coffee vans around the region and supply coffee to companies and organisations of all sizes. You will be responsible for planning, organising, and overseeing the daily operations of this growing business in line with the strategy. You will be the one to ensure that the business is effective, well-coordinated and productive by setting clear goals, managing procedures, and coaching the team. As the responsibility for this role is broad, you will bring varied expertise to the team. You will be required to have a thorough knowledge of the various company processes, for example new business development, procurement, operations, accounting, and talent management. Balanced with this, you will also have experience of working in the public sector, or in the 3rd sector, with the ability to navigate regulated, or governmental institutions. The ideal candidate must be competent and able to plan many kinds of operational activities. You must be an excellent leader who can discover the most efficient ways to run the business but also be very comfortable to sometimes be hands on and support the community and team. As a growing organisation with increasing interest from national customers who have high service and quality expectations, you will need to be someone who can see the big picture and be strategic, whilst keeping an eye on detail. Key Responsibilities include: Plan and monitor the day-to-day running of business to ensure smooth progress. Assessing, managing, and resolving problematic developments and situations. Setting objectives, defining KPIs and putting in place systems and processes. Oversee all operations and manage the team by building a highly inclusive culture that ensures team members whether they are volunteers or employees can thrive to meet the goals of the organisation. Consult with customers and suppliers to ensure performance levels are agreed and reached. Facilitate the non-executive board and ensure accurate reporting to the Founder and board. Build and maintain trusting relationships with key customers, clients, partners, funders, and stakeholders. Develop and improve production systems, delivery, and stock control - constantly reviewing the quality and always ensuring full compliance with Health and Safety, Food Safety, and industry standards. Ensure effective recruiting, onboarding, performance management and retention of teams. Oversee sales operations, HR, marketing, finance, HR, and IT activities. Maintain a sales pipeline and appropriate field sales resource and processes. Create a funding strategy that includes proactively identifying suitable contracts and grants ensuring accurate and effective reporting to existing programme funders. Improve and maintain financial controls and regular effective management budgeting and review. Create monitoring and evaluation frameworks to establish key outcomes from the outreach programmes. Be responsible for overseeing a partnership, marketing, and stakeholder strategy to grow engagement and income. Develop and ensure effective use of IT across the organisation. Comply with data protection regulations, ensuring that information remains confidential and is retained in line with our policies and procedures. Ensure compliance with all necessary legal and regulatory instruments relating to the operation of Community Interest Companies. Identifying opportunities and developing and implementing growth strategies. Key Requirements: Proven and substantial knowledge of working within a senior leadership role with an in-depth knowledge of diverse business functions and principles. A track record in successfully managing teams in a fast-growing start-up or scale up operation along with excellent project management skills. Outstanding communication and people skills. Strong understanding of setting and managing budgets and interpreting numerical data. Experience of engagement, business development, contract management and strong commercial acumen. Resilient with the ability to work well under pressure with a proactive approach to identifying and raising areas for improvements in processes and performance. Driven and have a sense of urgency and needs to accomplish the task at hand. Excellent organisational skills and attention to detail with the ability to not get side-tracked. Working knowledge of data analysis and performance / operations metrics. Strong analytical skills and the ability to solve problems. Adaptable to change, as the business grows, so will the systems and staff. Change is inevitable and we are interested in people who see this as an opportunity. The role is based at their Suffolk based HQ alongside their Founder and part-time hours could also be considered. The role offers at salary of up to £65k 25 days holiday pension the opportunity to make a major impact in the next stage of their growth journey. The role would suit someone who has previously operated as a Managing Director, General Manager or CEO of a smaller business or worked in a senior leadership role in Commercial or Operations management.
Job Reference: /KR/14-05/1164/5 Job Title: Procurement Compliance Manager Location: Ipswich Salary: Competitive Hours per week: Monday to Friday - 09:00 - 17:30 - 37.5 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview Reporting to the Head of Procurement Transformation, the Procurement Compliance Manager will be focused on compliance assurance, and contract and risk management within OCS UK & Ireland. Working closely with the procurement category team, procurement performance manager and other key stakeholders, the Procurement Compliance Manager will be expected to drive maximum value, assurance, and continuous improvement. Benefits Informal hybrid / flexible working arrangements 25 days holiday bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to "CHROMA", our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Superstar Awards Long service awards Key Responsibilities: Functional Deliver improvement initiatives to increase the efficiency and value of the procurement function. Deliver solutions to improve quality and increase compliance within the supply chain. Lead on the development of a risk management framework. Develop effective governance and compliance processes and procedures to support procurement transformation. Ensure risk management is embedded into all procurement processes, including, category planning, service delivery, project management and performance management. Develop mechanisms to identify, analyse, prioritise, mitigate and record risks. Work closely with the Procurement and Fleet analyst to create clear presentations of risk and compliance data. Support change management initiatives to ensure successful adoption of new processes across OCS. Be the conduit between OCS and its chosen partner for SafeContractor Accreditation, driving compliance with preferred sub-contractors. Establish the legitimacy of new vendors, having oversight of the vendor onboarding process and ensuring compliance with all policy, legal and regulatory requirements. Create, Manage and Maintain an effective contract register and repository. Influence stakeholders to ensure the adoption of procurement policy and procedures. Identify compliance issues that require addressing and report them to procurement SLT. Deliver process improvement to ensure OCS money is spent with approved suppliers. Provide seamless engagement with Finance to ensure we uphold our commitment to pay our suppliers on time. Support the procurement team with the implementation of a Source to Contract system. Drive transformative solutions leading to procurement excellence and implement change management where appropriate. Support the implementation of a Supplier Relationship Management (SRM) framework to improve vendor relationships and build strategic partnerships. Comply with the CIPS Code of Conduct by enhancing and protecting the standard of the profession, maintain the highest standard of integrity in all business relationships, promoting the eradication of unethical business relationships, enhancing the proficiency and stature of the profession, ensuring compliance with laws and regulations. Comply with ethical practices when sourcing goods or services for the UK and Ireland business. General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill, and diligence when carrying out their duties. Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the departmental functions reporting into them. Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible. About You: Applicants must have the right to work in the UK Someone with a keen interest in procurement operations, process improvement and risk mitigation. Must be hardworking, have the ability to thrive in a fast-paced environment and able to juggle multiple tasks. Necessary Previous experience working in a pro