Birmingham Service centre; Hours 8.00am-5.00pm Monday-Friday
Job purpose
Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing training in the workshop decontaminating, reconditioning and repairing wheelchair equipment.
Key Responsibilities
Decontaminating, reconditioning and repairing Powered & Manual wheelchairs to a high standard.
We are currently looking for people either with an excellent customer service background with knowledge of digital banking, or with a passion to build a career in customer service.
Weekly shift rotations: 8am - 4pm, 9am to 5pm, 10am to 6pm, 11.00 to 7pm and 12pm to 8pm ( 1 hour lunch), 2 x ten minute comfort breaks.
Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge.
We are seeking a dedicated and skilled Customer Service Advisor to join my clients dynamic team.
If you are passionate about providing exceptional customer service and are looking for a role that offers both challenges and rewards, this position might be perfect for you.
This role focuses on delivering high-quality post-sales support to both internal and external customers across the UK and European markets.