First Military Recruitment are currently seeking a Service Engineer on behalf of one of our fantastic clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
General
Additional Company Benefits: 25 days annual leave bank holidays, Free onsite parking, Enhanced Pension scheme, Refer a friend scheme, Opportunities for training and development opportunities, Life Assurance Scheme, Employee Assistance Programme (with access to GP appointments, Physio appointments and Mental Health Support).
To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
Role : Industrial Print Service Engineer- High speed Inkjet / CIJ
Position Summary
This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion.
The Field Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach.