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Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking an organised System Administrator to join our vibrant and dedicated team. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The responsibility of the FM Support Team System Administrator is to deliver excellent FM support to our 160 care homes and key stakeholders within the organisation. The position requires frequent contact with care home staff, contractors, and fellow support functions within the business. Key Responsibilities: Manage incoming enquiries from care homes, FM team, contractors, and other support functions. Raise call outs and quotation requests. Oversee expenditure approval process. Build good working relationships with all stakeholders, key suppliers, and contractors. Contribute to regular FM Support team meetings. Feedback on processes how to improve things for FM Support for the business. What We're Looking For: Knowledge of buildings and building systems would be an advantage Knowledge of Helpdesk support Ability to report effectively on progress and communicate to stakeholders at differing levels. Why Join Care UK? Be part of a dynamic and growing organisation dedicated to providing outstanding care. Collaborate with a diverse and talented team in a supportive and inclusive environment. Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Client Services Administrator Outskirts of Colchester Salary up to £35,000 depending on experience Working on behalf of this financial services provider based on the outskirts of Colchester, I am seeking an experienced Client Services Administrator to deliver comprehensive support to the Financial Planner(s). This business is looking for someone who has a proven background as a professional Personnel Assistant or Executive Assistant from a financial services industry. As a Client Services Administrator your duties will include: Help to deliver an efficient and positive experience to both new and existing clients through all stages of the advice process Keep up to date with financial services product knowledge Work with advisers and wider team to manage workloads and priorities Gather all appropriate information to enable technical team to prepare suitability reports Review and act upon meeting notes provided by advisers and create relevant workflows Prepare and process new business applications and documentation Report and be accountable to the team leader Update and maintain client files using back office system Undertaken your role in accordance with regulatory and internal compliance guidelines, while adhering to company service and ethical standards Process enquiries from new prospects Produce/issue Letters of Authority, lodge with providers and gather plan information Arrange annual review meetings and prepare relevant reports Produce and collate all the relevant pre-meeting paperwork including portfolio valuations, application forms and regulatory documents Process client documentation such as risk profile questionnaires, electronic identification and anti-money laundering checks and factfinds Deal with queries from clients, advisers and colleagues, taking the appropriate action in a timely and effective manner Liaise with financial providers and other third parties in a professional manner Draft letters on behalf of Advisers/Directors and undertake project work when required Deal with incoming post and visit post office when required for outbound post Answer and deal with incoming telephone calls in a professional and friendly manner Greet clients and other visitors and provide refreshments as required As a Client Services Administrator you must have the following skills and knowledge: Understanding of the financial services industry and knowledge of relevant products Familiar with the financial advice process and the provision of advice in a compliant manner Ability to prioritise and manage workload through excellent organisational skills, time management and use of initiative Strong communication skills both verbal and written Exceptional attention to detail In return my client will offer you a generous package that will also include training, a great career path and financial rewards for hard work.