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CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £25,500 PER ANNUM People Solutions are recruiting a Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! Benefits Company-wide training programme Generous contributory pension scheme Life insurance at three times salary 25 days holiday, plus bank holidays Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, will-do' attitude Customer Relationship/customer account management experience Experience in handling technical or product related customer queries Excellent attention to detail and accuracy An eagerness for problem solving, improvements and delivering solutions Confident IT skills including MS office Comfortable with occasional travel between sites in Staffordshire Desirable Experience Working within in a face paced contact centre Knowledge of MS office Training Training provided. Apply Apply today by clicking below