Our client, based in Sawston, is looking for a full time Customer Service Administrator to join their lovely yet busy Customer Service team.
This is a lovely, varied role where you will be able to utilise your strong administrative and customer service skills.
This is a unique role being that it is a split role being 60% Customer Service and 40% Logistics and they are looking for someone with experience in both areas.
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Main Duties
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Posted by STORMX RECRUITMENT LIMITED • £28K/yr to £32K/yr
Our client is a well established business who due to an increase in work load and growth are looking to recruit another administrator to join their small team of 5.
The company would require you in the office with hours of 9-5pm (Monday to Thursday) with a 4 pm finish on Friday, 25 days holiday, healthcare package and pension.
Once you have been in the business past probation, flexi hours is something they would consider.
Although the role is titled customer service, the duties are not particularly customer facing and are much more administrative focused, so good admin skills and numeracy are important, as is strong Excel knowledge.
Due to an internal promotion, I am working on a great opportunity to join this international family run brand, in their busy customer service team.
Although the team is small, they are close knit and supportive, the management is team and development focused and very friendly.