Reed Crawley is exclusively partnered with a key client based in Horsham seeking a Service Administrator to join a busy team and provide essential support to their service department.
The successful candidate will be responsible for managing service records, coordinating with technicians, and ensuring high levels of customer satisfaction.
Day-to-day of the role
Schedule and coordinate service appointments for clients.
As the Administrator within the Service Department you will be using the CRM system Salesforce, this is the system where the client manages the maintenance tickets of the ticket vending machines.
We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing basis.
In this role, you'll play a crucial part in our service operations, handling email inquiries, taking inbound calls, and ensuring seamless coordination of engineering appointments.
We are currently recruiting for a part time Administrator to be responsible for daily distribution of post, allocation of new housing cases, minute taking, co-ordinating Subject Access Requests, Freedom of Information Requests and general admin support.
The ideal candidate should have excellent written and verbal communication skills, experience in Microsoft Excel and Outlook.
This is an office-based role located in Ilford, with afternoon shifts only and a total of 18 hours per week (Monday - Friday).