Location: Stratford Salary: £25,000 per year We are looking for a Customer Service Advisor to join a dynamic team at a leading property maintenance provider. In this role, you will be the first point of contact for residents, assisting with their repair requests and ensuring smooth communication throughout the process. Key Responsibilities: Take inbound calls from residents regarding property repairs. Log repair requests into the system for planners to manage. Communicate with residents to schedule appointments and follow up on existing requests. Provide exceptional customer service and keep residents informed on the status of their repairs. Skills & Experience: Strong communication skills, both written and verbal. Previous customer service experience. Ability to work in a fast-paced environment and handle multiple tasks. If you are motivated, organised, and have a passion for customer service, apply today to join a company that values its team and offers opportunities for growth. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.