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Customer Service Executive Location: Eastleigh, you will need to complete training in the office for 4-6 weeks 8:30 until 5pm then after training can be flexible with Hybrid working Hours of work: Monday to Friday 37 hours per week ,between 8am and 5.30pm on a rota (you may do an adhoc late night on a Thursday until 7pm on a rota ) time off in lieu Salary: £14.00 - £14.50per hour Start date: ASAP Duration: Temporary 12 weeks however, there will then be an opportunity for you to remain on a fixed term contract thereafter with the business and the salary would rise as a result of this (Or this can be taken as a temporary only position ) Dynamite Recruitment is delighted to be working in partnership with a well-established property service based in Eastleigh and due to business growth throughout 2023 our client is looking for a Customer Service Advisor to join their already successful team. As a Customer Service Advisor and Administrator you will provide an excellent and suitable service to all customers Key duties and responsibilities: To assist customers with a variety of enquiries via email and on the telephone To assist customers who have enquiries through various digital platforms and manage their expectations IE Facebook, Twitter, Trust pilot etc To provide excellent front line service and take ownership of any enquires from customers To liaise with third parties to manage enquiries and provide solutions To update customers and third parties To manage and update the internal system with customer details and legal documents To complete all round administration The ideal customer service executive and Administrator will have/be Previous customer service experience Good administration skills Be computer literate including Microsoft package Have a positive, can do' attitude. Be able to start asap To be a problem solver