As a Customer Service Advisor, you will provide a service to inbound customer contacts through multiple communication channels, primarily by telephone and email to make outbound contacts as appropriate to maintain or enhance that service.
Are you devoted to delivering superior customer service with a passion for making a difference?
If that sounds like you, then we have your next new challenge waiting at the West Brom.
You will ensure you deliver the defined experience and be an expert on their products, undertake all customer service and operations processes, ensuring 100% accuracy and compliance at all times.
You will handle all customer data and systems, and ensure you log cases accurately.
Are you looking for a fantastic opportunity in a fast growing Luxury retail company?
Role: The role of Client Advisor is to deliver the support centre function for the programme.
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.