We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Do you have experience of delivering software systems and process improvements in a service delivery environment?
Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West.
Do you have HR/HCM systems experience and a good knowledge of HR subject matter?
Whether it's a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world.
In this role, you will be helping healthcare professionals to give the best care to their patients.
We pride ourselves on providing great customer service.
This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion.
The Field Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach.
General
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