We are recruiting for an IT Analyst to join the Service Desk team based at our Clients head office in Spinningfields, Manchester, providing support to all of the firms 750 employees across our Manchester, Liverpool, and London offices.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Within a rapidly changing, highly competitive sector, our client provides service/support excellence - ensuring analytical instrumentation is installed, calibrated and maintained to the highest industry standards.
Our client is giving you the opportunity to apply your expertise and highly sought after skills to grow their service revenue.
This is achieved with technically astute scientists and engineers, talented sales and marketing teams - backed by accomplished management.
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley.
The strength of our organisation lies in the quality of the people we work with.
You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits.
An IT Software Support Analyst is required for a well-established private health care compay with offices all over the UK.
This is a 1st line service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided!
Joining the team will require you to be the primary contact between the office and the IT department and be responsible for supporting users and responding to user queries either via telephone, email or online chat whilst providing outstanding service from first contact.
Co-ordinating an end to end Service Assurance (Service Design and Transition) processes.
Prestigious opportunity for a Service Transition & Design Analyst to join our pioneering digital transformation.
You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.