We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
They are known for their commitment to quality, innovation, and exceptional customer service, and are now expanding their IT Service Desk function at the company's Birmingham base, and are recruiting for an IT Service Desk Analyst to join the team.
Michael Page is proud to be partnered once again with a well-established entity in the professional services sector, with a global reach and a workforce of thousands.
Client Details
The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry.
An exciting role working for a market leading marketplace in the retail sector.
UP TO £45,000; THE COMPANY
They are ahead of the game in terms of their development in their sector, steps above their competitors and are currently in an exciting time of growth.
We're looking for a Site Service Engineer to install, service and calibrate temperature and environmental monitoring systems on customer sites across the country.
You will have experience working within an IT Service support environment providing 1st line IT Support and have had good exposure to Microsoft Windows and Office Suite.
In the role, you will be the main point of contact for technical support.
This is a great opportunity to join a Global Organisation and become part of a highly regarded IT team.