Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Reporting to the Quality Assurance Supervisor, the main purpose of this post is to ensure that any customer quality issues and consumer complaints are investigated and responded to in a timely manner.