In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
To help further grow these products, we are seeking a technically minded, solutions expert.
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
R ole and specification overview
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
Marketing & Customer Insight Analyst - Up to £40,000 - Nottingham - Permanent
Macildowie BI & MI Analytics has exclusively collaborated with a reputable and bespoke home furnishing business to recruit a Marketing & Customer Insight Analyst.
Macildowie Recruitment & Retention - Data, BI & MI Analytics
We are looking for an experienced and dedicated Business Analyst to join us to lead the requirement gathering and delivery of our technology roadmap including prioritization of projects needed for Research & Development and Global Supply Chain.
You will also work closely with teams such as Enterprise Architecture, Information Security, and technology delivery teams to ensure that their standards are understood and met.Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
Reporting into the Technology Business Partner, you will partner closely with Research & Development and Global Supply Chain functions to understand their strategy and associated requirements to help develop a roadmap and backlog of the technology projects needed.
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability.
Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.