Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Proud to be partnerting with a leading organisation in Birmingham in their search for an Application Support Analyst on a Fixed Term Contract until August 2026.
£34,000 starting salary 40 days paid holiday and 14.5% pension contribution.
Salt is excited to once again collaborate with this Financial Services client as they continue their growth plans and are now looking to hire a Data Analyst to support their CS team on an ASAP starting, 6 month contract position.
Your main role will be to develop and implement dashboards that analyse revenue-driving activities.
You'll collaborate with business stakeholders to ensure dashboards are user-friendly and provide valuable insights.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.