Guest Services Manager required for a prestigious property located in the Egham, Surrey area.
As Guest Services Manager candidates require a background within a premier 4 or 5 star standard hotel or similar as this role will be undertaking duty management.
Transport will be ideal if living in the local area, due to shift work and location.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The Advocate is partnered with a key player in the UK healthcare sector.
With a reputation for clinical quality, and end to end service they have grown to operate over 30 long term contracts providing their service to over 400,000 users.
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Work Arrangement: Hybrid
Are you a visionary leader with a passion for transforming customer experiences?
Bridge Recruitment have an exciting opportunity for a Contracts Manager to join the Team of one of our clients, an innovative company providing a wide range of cleaning services to the commercial, education, hospitality, leisure and construction sectors.
As Contracts Manager, you will be required to focus on their ongoing contract, with the aim to renew next year.