Purpose of the RoleThe purpose of the environmental services team leader role is to ensure "World Class Service" standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times.
You are responsible for direct line management responsibility for the team including team building and morale.
You will be expected to positively contribute to the performance of the business and ensure that World Class customer service is delivered by all members of the team.
As the Guest Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within The Trafford Centre.
Purpose of the Role
Your daily routine will vary so the ability to adapt to an ever-changing environment with an emphasis on proactive engagement is a must.
We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Our client is a prominent player in their industry.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.
The ideal applicant will have a minimum of two years' relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.