As a Customer Service Advisor, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and ambitious Customer Service Advisor is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is a full-time (37.5 hours a week) Customer Service Advisor role for one of our cruise clients.
The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner.
Reporting to the Customer Service Team Leader, you will play a crucial part in addressing customer concerns and maintaining high levels of satisfaction.
With more than 30 years' experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are Mulmar, we are growing and we want you!
Customer Services Administrator
Benefits: Pension Scheme, Paid Sick Pay, 21 days holiday plus public holidays.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message.
OA are currently working with a well-established, growing organisation that specialises in soft furnishings and are currently looking to recruit a Customer Service Representative to support in delivering excellent customer service and support in communicating with customers via telephone, emails etc.