Our international client based in Bracknell; Berkshire requires a Customer Service Coordinatorto join their busy team.
Our client is looking for a warm and friendly personality who really enjoys working with Customers to provide enthusiastic and high-quality service.
The position is a multifaceted role and the successful applicant's daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction.
Position Overview: We are looking for a dynamic and detail-oriented individual to join our team as a Service Coordinator.
The Service Coordinator will play a pivotal role in ensuring seamless communication between our customers, field service engineers, and internal stakeholders.
This position requires effective prioritisation and scheduling of service calls, along with proficient use of IT tools, including SAP.
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
Customer Service Coordinator - Maternity Cover Contract.
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