As a Service Controller, you will be an integral part of a dynamic team, focusing on managing and coordinating service engineer schedules and customer service excellence.
Duties
Efficient organisation and multitasking to manage service engineers' diaries effectively.
The Client
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
Our Client who is based in Wellingborough is looking to recruit a Service Controller to work in their fast paced office.
In addition, the successful candidate will be tasked with completing administrative duties within the relevant timescales to comply with customer contracts.
The successful candidate will be tasked with the scheduling and management of engineer activities to optimise productivity on a daily basis.
As a Junior Service Desk Controller, you will help with the day-to-day admin for the team and assist with the logistics of the engineers so that operations run smoothly, monitoring service levels, and making sure the client base is happy.
What we do
We are a leading specialist in telecare solutions and warden call systems, with over 450 sites supported Nationwide.
Our client base includes local authorities, Councils and Housing associations also the public sector.
The Just Recruitment Group are currently recruiting for a Service Desk Controller for their client based in Witham.
The Service desk is an incredibly important role within the company as you will be the primary point of contact for the customers and will be responsible for scheduling the engineers' diaries.
This is a fast paced role therefore you must be able to work well under pressure and display ownership for tasks from start to finish.
Being especially customer-focussed, our client is principally involved with the after sales activities that encompasses servicing, spare parts, contracts, long and short term rental, reporting and new equipment commissioning.
Do you want to work for a busy family run automotive organisation who have maintained business levels throughout the pandemic?
Our client is a highly reputable and forward thinking manufacturing organisation.
Our client is looking for a Service Engineer who has experience in service work, especially with motion control software on various PLC platforms, with an aptitude to read, interpret and change coding.
Elevation Recruitment Group are working with a manufacturer based in an easily commutable location near Selby to recruit a Service Engineer with a Control Systems bias to join their team.
Due to the nature of this role, the successful candidate needs to be flexible and happy to travel, confident and used to dealing with customers both in the UK and internationally.
Our client, a business specialising in plant hire and construction equipment, is seeking a highly motivated, organised and customer-focused individual to join their team in a Hire Controller role at their depot which is within the Portbury Dock (near the Gordano services junction).
Experience in equipment hire / construction equipment is not essential, but great customer service and being a team player are.
This is a fantastic opportunity to build a career in a busy and people focused sector.