Silcom Recruitment are currently seeking an adept Customer Service Advisor with experience in the motor trade industry to join our client's body shop in Fleet.
Our client specialises in comprehensive body repairs, restoration work, and welding, and they are eager to grow their team.
Responsibilities & Requirements of a Service Advisor
Greet customers and provide excellent customer service.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
Due to the growth of our company, we will be recruiting multiple Customer Service Representatives each month throughout the year.
General
Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK.
Our aim is to be acknowledged as the 'best in-class' platform-based Life and Pensions Administration Service provider.
As Customer Services Representative you are responsible to support effective supply chain management through customer order management.
You will investigate and resolve queries, maintain customer master data and sales conditions to ensure high levels of customer service is met.
You will communicate effectively both internally and externally to build relationships with customers and contribute to delivery of supply chain projects.