The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
IT Projects Engineer - Server / 365 / Managed Service Engineer
As an IT Project Engineer, you will play a critical role in delivering end-to-end technology projects, from planning to deployment.
Working closely with clients and internal teams, you will manage and execute a variety of IT projects, ensuring all milestones are met, budgets are adhered to, and deliverables are of the highest standard.
Posted by Proactive Appointments • £220/day to £230/day
General
We are currently working in partnership with one of our biggest clients who are looking for an experienced Desktop Support Engineer to join them for an initial 6 month contract.
Apart from the technical skills below the KEY requirement is high quality customer service.
Expected Technical Experience
Microsoft Windows o/s (Windows 10) working knowledge of build, configuration and registry settings.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.