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Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently seeking an experienced and highly motivated Senior Support Worker to join our friendly serviced in Tudhoe and Newton Aycliffe, County Durham. If you are looking for a new challenge where no two days are the same, then we would love to hear from you. We are looking for respectful, warm and enthusiastic individuals to work in our Durham Complex Needs Service. As a Senior Support Worker, you will organise a flexible and high-quality Supported Living service for adults with learning disabilities, autism and complex needs. You will supervise and manage established staff teams, providing person-centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. You will have the opportunity to work with our positive behaviour support practitioner team so that we continue to deliver innovative and specialised services. The supported living services operate 24/7 with waking nights. Senior Support Worker Duties: Supervising, managing and mentoring a team of staff Ensuring policies and procedures are adhered to Developing and sustaining warm and trusting relationships with service users Providing outcome-focused support to enable service users to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes Supporting service users with the activities they enjoy in and around the Durham area As this is a senior position, it is essential that you have experience of supporting individuals with learning disabilities. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will demonstrate a positive can do' attitude and a drive to make a positive difference to the lives of others. This is an opportunity for personal and career development, as we offer good conditions of service and a supportive, hands-on management culture. Benefits of working with Creative Support: We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday. Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship. We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company. The Senior Hire Controller is a crucial role within the depot management structure as you will support the Depot Manager in leading and motivating an operational team to deliver on customer expectations in line with company goals, values, SHEQ, and quality guidelines. The main parts of the role include: Role Support the Depot Manager in maintaining current business processes and systems and continually improve procedures to maximise operating efficiency. Ensuring high service standards by managing daily hire desk operations Review and share depot performance data with the depot manager to ensure operational productivity and depot performance. Supporting the depot manager in the achievement of operational productivity, quality and SHEQ targets. Deputise for the Depot Manager in their absence. Identify opportunities for operational improvements. Monitor staff performance through appraisals, performance reviews, and setting personal development plans to develop staff and maximise talent potential. Attend regular meetings with the depot manager and Regional Operations Manager. Produce accurate weekly reports. Regularly meet with the Depot Foreman to review operational and engineering work, identify issues, and formulate plans to resolve them. Ensure that all major event customer enquiries are quoted and planned and that resources are allocated. Support the Compliance Manager and Depot Manager with evidence gathering to assist with NQA and all other audits for accreditations. Ensure all legal requirements for Road Haulage are met. Requirements Demonstrable experience in building and leading a team. Experience in managing Health and Safety. Experience in delivering results against operational, safety and cost targets. Ability to set standards for quality and ensure it is adhered to. Experience in managing assets with capacity and demand experience. Clear and effective communicator. Demonstrable skills in leading and motivating others. Ability to effectively manage multiple, changing priorities in a fast-paced environment. Strong customer focus. Excellent oral and written business communication skills. Proficient with all Microsoft packages (Excel, PowerPoint, Word, and Outlook) Good business awareness.