We are looking for an experienced software support specialist to take a senior role in fast growing company's client support team.
Must have 3 years client software support experience.
Any SQL or other database skills, Advanced Excel, ability to read and troubleshoot code, and analytical problem solving skills are relevant, though not all essential.
Needs an experienced, fast thinking senior support individual who is responsive to client and colleague needs and able to provide a superlative client experience.
This newly created role in an expanding team entails supporting the support officers in response to tickets and cases, training team members in aspects of the solutions , analysing and fixing data, and ensuring all actions are taken within the team and across the wider company to provide a high level of service and support to clients in global companies.
Do you have at least 3 years functional software support experience, and an ambition to develop your career in a dynamic fast growing company, that is market-leading in its sector?
Their SAM Services division is a highly skilled team of SAM Optimisation professionals and due to ongoing success, they are now recruiting for a Senior Consultant to join their team in the UK.
This can be a homeworking role but will require some travel to the office to meet peers and to attend customer meetings.
We are working with a Global IT Solutions Provider who have won multiple awards in the UK and across EMEA including Best Workplace for Tech companies and Best Workplace for Wellbeing.
To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible.
The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard.
The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed.