The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible.
The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues.
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases.
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
Lead Pricing Analyst (Home): Ageas is a leading insurance provider committed to delivering exceptional service and innovative solutions to our customers.
Salary Range: Circa £60k DOE
As part of our growth strategy, we are seeking a talented Lead Pricing Analyst to join our dynamic Pricing team in one of our southern offices.
An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team.
This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times.
This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
Ageas have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team in our Eastleigh office.
Salary Range: GBP 48,000.00 - 72,000.00
The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring Ageas meets its strategic goals.