In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst.
The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.
My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team.
You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents.
General
Salary range Up to £40,000 dependant on experience
A position has arisen for an IT Service Desk Analyst working with an Asset Management firm based in London.
Duties and Responsibilities
Be the first point of contact in resolving 1st and 2nd line support calls.
This exciting position will play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices.
Our client, a global Professional Services firm are looking for Junior Helpdesk Analysts to join their Operations and Service Support Team.
The successful candidates will provide the primary, day-to-day interface to services through the Intelligent Service Desk and be responsible for logging, triaging, and assigning technical incidents before managing their flow through to resolution.
The Analysts will also play an active role in proactive management of incidents - removing blockers, ensuring both client and internal stakeholder are well represented and receiving the best level of service.
This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP).
As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers.
You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk.
An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London.
We are looking for enthusiastic, passionate Service Desk Manager to join a forward thinking and growing MSP.
There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.