Zachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Operations Manager to oversee and run their Service & Production Centre in Southampton.
This critical role will need someone with Manufacturing and Distribution experience as well as managing a large team of over 150 as well as a customer care team.
The Operations Manager will be responsible for the overall management and efficient running of the centre.
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
The role will be working for a company who have a commitment to promoting independence and well-being, their skilled and experienced team provide round-the-clock assistance offering personalised support, designed empathetically to meet customer's individual needs and to help them live their best lives possible.
Do you take pride in delivering the very best levels of customer service when you turn up to work in an office environment or maybe even in hospitality or retail role?
We are recruiting four Inbound Customer Service Operatives to act as the initial point of contact for all NHS SBS clients and staff to resolve their payroll and pensions queries.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.