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Are you looking for a rewarding and challenging career in a dynamic and growing company? Do you have excellent communication, organisational and problem-solving skills? Do you want to work in a friendly and supportive environment where you can learn new tasks and develop your potential? If Yes, then we have an exciting opportunity for you! We are recruiting for an Sales Support Administrator to join our client on a full time, Permanent basis. As an Sales Support Administrator, you will be responsible for: Manage day to day Sales Orders, invoicing, scheduling, export documentation for existing UK and overseas Customer Contracts. Responds to customer request for quotes. Answer the customer enquiries by phone, email or face to face Contracts administration Manage order communications end to end Other Ad-Hoc requests made by higher Management as and when required. To be successful in this role, you will need: Experience in a similar role or export experience Proficiency in MS Office (MS Excel) or willing to work towards. Strong organisational skills with the ability to multi-task, and work under pressure. In return, they will offer you: A competitive salary of £25 to £30K, depending on experience A full time, permanent contract Hours of work 08:00 to 16.30 Mon to Friday with hour lunch 25 days holiday plus BH Two weeks paid leave for Reservists to attend yearly training/camp Life Cover 3 x base salary Pension Employer 3% and Employee 5%, employer contribution rising to 5% after 12 months in role If you are interested in this position, please apply!
Sales Support Administrator (Supporting Account Management team) My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply. Position Overview: The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently. What you will do as a Sales Support Administrator : Process and manage repeat orders, ensuring accuracy and maximising profitability. Utilise our CERM database to maintain customer records and manage orders. Input new jobs into CERM promptly and accurately to support production scheduling. Modify existing jobs as needed, including quantity adjustments. Monitor and manage the status of incomplete and call-off jobs. Assist the Account Management team with revised repeat orders. Maintain organised and up-to-date product files. Answer incoming phone calls and direct them appropriately. Prepare and update cost spreadsheets as required. Generate expedite reports and manage order timelines. Support Account Managers with administrative tasks as needed. Process, organise, and file job bags. Update CERM with status changes for all job bags. Provide coverage for Account Management and Receptionist roles during absences. What you will need as a Sales Support Administrator Strong communication skills, both written and verbal. Proficiency in MS Office and database management. Proactive and enthusiastic approach to work. Ability to work both independently and as part of a team. Exceptional attention to detail and accuracy. Strong problem-solving skills. In return: 24K per annum Monday to Friday 9am 5pm 21 days holiday rising with length of service Company wide bonus scheme ad referral programme Employee benefits portal with a strong focus on wellbeing Onsite parking (also close to train station)
SALES SUPPORT ADMIN Contract: Permanent Salary: £25,000 - £35,000 Location: Cheshire Hours: Mon-Fri (Full Time) Keywords: Sales, Support, Administrator, Customer Service, SAP skills, CRM Skills Our client is seeking a dedicated and meticulous Sales Support Administrator to join their dynamic team. This role offers an attractive salary of up to £35,000 and is based in the vibrant location of Northwich. The successful candidate will be responsible for a variety of tasks including the creation and tracking of opportunities, quotations, orders, handling customer complaints, and general administrative customer enquiries. This role provides an excellent opportunity to utilise your commercial knowledge, communication skills, and technical product knowledge within a supportive and inclusive environment. Attractive salary between £25,000 - £30,000 Opportunity to work in a dynamic and supportive team Chance to utilise your commercial knowledge, communication skills, and technical product knowledge What you'll do: As a Sales Support Administrator, you will play a crucial role in ensuring smooth inquiry and order processing while maintaining high-quality global communication. You will be responsible for independently processing inquiries & creation of quotations within a defined frame. Your day-to-day responsibilities will include handling customer complaints, creating credit notes, checking the validity of complaints or warranty cases, and escalating them when necessary. Creation and tracking of opportunities, quotations, and orders Administration of customer discounts and transfer Handling of customer complaints & creating credit notes Master data check and enrichment based on rules to enable high degree of automation Annual bonus and rebate calculation Check validity of a complaint and/or warranty case and if need be, escalation to regional hub General administrative customer enquiries such as material country of origin All operational tasks in the entire process Follow up dunning notices What you bring: The ideal Sales Support Administrator will bring a wealth of commercial knowledge to the role. They will possess excellent communication skills to effectively handle customer inquiries. Their foundational technical product knowledge will aid in understanding the products they are dealing with. They will demonstrate strong self-management skills, enabling them to stay motivated under pressure. Their understanding of processes in international companies will be beneficial in this role. Additionally, they will exhibit strong teamwork capacities, telephone skills, and a customer-oriented approach. High accuracy and diligence are expected from the ideal candidate. Good commercial knowledge is essential for this role Excellent communication skills are required Basic technical product knowledge is beneficial Ability to self-manage and stay motivated under pressure Knowledge about processes in international companies is advantageous Great teamwork capacities are highly valued Telephone skills are necessary for this role Customer-orientation is key for success in this position High accuracy and diligence are expected from the ideal candidate What sets this company apart: Our client is a global leader in their field, renowned for their commitment to innovation, quality, and service. They offer a supportive and inclusive work environment where every team member is valued for their unique contributions. They believe in nurturing talent and providing opportunities for professional growth, making it an ideal place to advance your career. Their commitment to diversity and inclusion, along with their values of integrity and respect, make them a highly sought-after employer. What's next: Ready to take the next step in your career? Don't miss out on this exciting opportunity! Apply today by clicking on the link! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates