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What you will be responsible for? The purpose of this role will be to establish leadership and direction to a highly talented team of Mortgage and Protection across Nottingham, Lincoln and Leicestershire. Who you will be responsible for You will recruit, support and develop a team of up to 40 Mortgage and Protection Advisers, helping them to achieve their individual Business Plans, working with them to drive their income whether that's through helping them identify Lead Sources, improving their mortgage productivity or increasing the cross sales within their business. Your day to day duties You play a key part in the recruitment, development and retention of your team of Mortgage and Protection Advisers. On a day-to-day basis, you will fulfil the role of Supervisor as defined in our network's Performance Management Scheme. Ensuring that robust processes are put in place across the business and aiding the delivery of a consistent and high quality customer service at every opportunity. Excellent stakeholder relationship skills are vital in your role, working closely alongside Estate Agency and New Homes Introducers to ensure a consistent and joined up approach is adopted in respect to all business development activities. As the Divisional Sales Director, you will act as the 'Champion' for the "fully protected mortgage" (FPM) concept and ensure the sales process is followed. You will work closely with our in-house Training and Compliance Teams to continually develop and review the training and development needs of the Self-employed mortgage advisers in your region. You will enjoy delivering a challenging and rewarding environment which encourages staff to continually add value and improve both professionally and personally through strong team leadership and management. This is more than just a job; this is your chance to develop a career in one of the most in-demand mortgage brokerages in the country. We want to help you grow and develop with your team as we continue to grow the business to new heights. What will your industry-leading package look like? First Year's Expected Earnings £70-80k OTE A competitive Basic salary of c.£35,000 Treated fairly and respected for your efforts Prestigious company BMW car along with other perks throughout the year Laptop Lucrative earning potential through a competitive, uncapped commission structure 28 days holiday including statutory Pension Career Opportunities On-going training and development Incentives and rewards What you will need This role is ideal if you have already achieved an industry relevant Professional Qualification (i.e. CeMap or a similar qualification) and have a minimum of 2 years in a Sales Management role, preferably with Mortgage and Protection Advisers within an estate agency or retail environment. You will have an excellent level of technical and e-commerce knowledge particularly relevant to the housing and mortgage market. The career journey you will have already embarked upon will have given you experience in leading, motivating and influencing sales people in a customer facing environment. You will also be both results orientated and be able to embrace accountability and responsibility . Each member of the team acts with a spirit of professionalism, humility and integrity towards each other and towards our clients. Knowledge you will need An excellent knowledge of Financial Services' core products Practical understanding of regulatory issues and the impact on each and every sale In-depth understanding of Estate Agency business practices An expert in the housing market and mortgage broking best practice Working knowledge of how to identify and maximise business opportunities within the estate agency environment Working knowledge of legislation impacting on a Financial Services business, specifically a mortgage and protection business A good level of technical and e-commerce knowledge in order to train Mortgage and Protection Advisers to promote our services efficiently and effectively
SF Recruitment are working with a fantastic business based in Nottingham, we are looking to recruit a bright, ambitious Sales Support Executive. This is a full time, permanent role paying between £23,000 - £26,000 Bonus depending on experience. The role is in the perfect location for candidates based in Mapperley, Basford, Wollaton, Bilborough and the surrounding areas. Reporting to the Head of Key Accounts this is an excellent and rare opportunity for an individual to drive and deliver in this key role within this fast growing company. With a varied remit, this position offers a wide spectrum of responsibilities, supporting the sales function both administratively and periodic customer facing visits where necessary. Purpose of the job From quoting a customer to making sure the project is delivered and completed to the time scale. The role would require an understanding of customer service and also an interest or background in sales. The role is vital to the creation and maintenance of key relationships with customers. Key Areas of Responsibility: - Supporting the Accounts Manager with internal and external communications and data collation between departments. - Responding to incoming enquiries - both over the phone and on email - Raising customer quotations - Processing sales leads - Submitting deal registrations to our vendors - Placing orders and order management - Opportunity and account management - Post sales enquiries & customer service management - Building and maintaining relationships with our clients Skills Required -Good organisational, inter-personal and project management skills with the ability to work to tight deadlines. -Excellent oral and written communication skills. -Computer proficient (Microsoft Office applications including word processing, spreadsheets, presentation, emails). -Fast learner with the ability to build strong, cross-functional working relationships with internal and external customers. - Experience in using CRM systems and an ability to learn new systems desirable. - Solid knowledge and understanding of customer services. - Excellent interpersonal skills with the ability to keep calm in a pressurised environment, and able to collaborate between different departments. - Strong written and oral skills, with a keen eye for detail. - Professional, friendly and enthusiastic attitude with a desire to provide great customer service. - Ability to learn new skills and 'think out side the box' - Always demonstrate a professional manner when dealing with customers and internal staff. - Must be a team player with a willingness to help others. Company Benefits Full-time and permanent employment in a forward thinking company on an exceptional growth curve. Bonus scheme. Company Pension. Free Parking If you're looking for an exciting opportunity to join a dynamic team and make a real difference, we'd love to hear from you. Please apply today for immediate consideration.