Are you an experienced IT Support Engineer, looking for a new opportunity?
You will provide 1st & 2nd Line Support for all technology provided across the school, working with the Apprentice IT Technician to ensure high quality IT services are always available.
If so, we have a rare opportunity to join this prestigious leading school based in the Warlingham area.
InTEC Education specialises in education technology, providing independent schools and colleges with reliable, safe IT systems and support that foster quality, innovation and excellence in learning.
With a dedicated office in Guildford, Surrey, and as part of the UK-wide inTEC GROUP, our team of over 100 ICT experts delivers tailored solutions to help organisations work smarter through technology.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Initially, the successful candidate will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions.
To ensure full system automation can be achieved and to work closely with Administration and Systems.
Following on the job training, the successful candidate will be expected to run and manage large projects successfully and maintain existing reporting requirements.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.