The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville.
8am to 3.30pm on a Friday.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you.
The Senior 2nd Line Support Engineer will be responsible for providing advanced technical support to the end users of our services, ensuring the stability and efficacy of the client's IT systems across (networking, SharePoint, user account management, O365, Advanced Audio-Visual, Applications).
Senior 2nd Line Support Engineer with experience of supporting enterprise level software systems, ideally within a Higher Education environment, within Microsoft, MAC operating systems and associated core software is urgently needed to work for our higher education client.
Senior 2nd Line Support- Windows, Higher Education-ITIL- Essential Experience
Experience and knowledge of providing 2nd line support on enterprise level applications, IT and Audio Visual technologies.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Our Client is looking for a Senior Systems Administrator to join their team, As well as offering the opportunity to make a real difference to people's lives, this career with comes with a range of amazing benefits.
This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.