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We are a leading cybersecurity company based in Cambridge. We specialize in providing cutting-edge solutions to protect our clients' digital assets. As a Senior IT Engineer, you'll play a crucial role in ensuring the smooth operation of our internal systems while supporting our talented cybersecurity team. As a Senior IT Engineer, you'll be the go-to person for escalated internal support. You'll collaborate closely with our cybersecurity experts, ensuring that our infrastructure remains secure and efficient. Additionally, you'll have the opportunity to contribute to exciting internal projects that drive innovation within our organization. Responsibilities: Internal Support: Provide 2nd and 3rd level technical support to our internal teams. Troubleshoot hardware, software, and network issues promptly. Collaborate with colleagues to resolve complex technical challenges. Infrastructure Management: Maintain and optimize internal systems, including servers, workstations, and networking equipment. Monitor performance, security, and backups. Assist with IT projects related to infrastructure upgrades and enhancements. Project Work: Participate in internal projects aimed at improving efficiency, security, and productivity. Contribute to system design, implementation, and documentation. Stay up-to-date with industry trends and recommend innovative solutions. Qualifications: Proven experience in IT support, preferably in a cybersecurity or technology-focused environment. Strong knowledge of hardware, software, and networking. Familiarity with security best practices and protocols. Excellent communication skills and a proactive approach to problem-solving. Benefits: Competitive salary and performance-based bonuses. Hybrid work arrangement (work-from-home and office). Opportunities for professional growth and skill development.
Your new company The organisation I am working with is a world-renowned automotive manufacturer, and we are looking for a Senior Infrastructure Engineer to join their IT department. The role reports to the IT Principal Infrastructure Engineer and offers the opportunity to work with advanced technology solutions as this organisation embarks on a significant period of growth. Your new role As the Senior Infrastructure Engineer, you will be responsible for maintaining the integrity of the organisation's Windows Server and Storage enterprise architecture. You will provide third-line support for IT Windows Server and Storage and lead significant technical projects. You will ensure best practice is implemented, modernise the IT infrastructure, deliver innovative, cost-effective, and efficient IT solutions, improve the security of IT systems, and provide a high-quality BAU service. You will also minimise business risk by maximising the best use of the current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design/consultancy role for systems integrator/VAR Windows desktop operating systems (Windows 10, 7, XP, 2000) with imaging management and deployment tools (SCCM/SCOM/Macrium) Windows server operating systems (Windows 2019, 2016, 2012, 2008, 2003, 2000 and NT) Operating system patch management (SCCM/WSUS) Microsoft Office Suite (2003 onwards) Office 365 Hypervisor/Virtualization installation, configuration, and administration (VMware v6.5 onwards) What you'll get in return You will receive a competitive salary and benefits package including, Including 25 days holiday plus 8 bank holidays Life assurance Great pension scheme Amazing working environment/facilities Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk