For this role, we do need someone with recent IT Support experience.
You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.
We're looking for 2 IT Technicians to join an organisation based to the South of Cambridge, close to Royston.
This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP).
You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk.
As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers.