As a customer service assistant your main duty will be to staff the shopping centre desk or mall ensuring a safe and secure environment while offering fantastic customer service to all visitors and retailers, dealing with any customer queries or issues and if appropriate offer alternative shopping solutions.
As you will be the first contact with many visitors that raise any queries, excellent customer service skills are required.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
Have you just left education, or looking for a change of career?
Are you looking to kickstart your career in an award-winning organisation?
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.