After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients.
Are you passionate about providing exceptional customer experiences?
Do you thrive in a fast-paced environment where every interaction matters?
Are you a customer service advisor or similar, ideally with any experience in a construction company, looking join a market-leading, global manufacturer, in a sales support role which offers extensive training and the potential for long term progression opportunities?
£25,000 - £26,000 Training Progression Opportunities Benefits Package Sick Pay
Their Senior Housing Officer will provide a comprehensive housing management service which will include the management functions of all housing related arrears recovery, void control, tenant consultation and tenancy and estate management.
Providing housing management services to their tenants, you will oversee the advice and interventions provided by frontline staff and deliver support and housing services for tenancy sustainment purposes, providing training and direction as and when required.
You will have an oversight of tenant's accounts and therefore will manage, however not exclusively, rent arrears, property condition, health and safety, anti-social behavior, safeguarding and tenancy enforcement.