My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist.
Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial health of their specific industry.
WHAT'S YOU WILL WANT TO KNOW
Salary is in the region of £26,000 per annum with some flexibility DOE.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 05-06-2024 Customer Team Leader Location: Elms Medical Centre, Hoole Road, Chester, CH2 3NH Pay: £13.32 per hour Contract: 26 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
As a Customer Service Representative, you will be responsible for delivering exceptional customer service to savers and prospective savers through various communication channels including telephone, email, secure message, and webchat.
We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative.
This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers.
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