The role holder will receive and resolve straightforward queries from employees/managers or
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets.
The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
The prime focus of this role is to become the customers' representative and voice.
They are looking for a dynamic Customer Success Manager to join their growing team and to continue to deliver on their founding principle of putting their customers at the heart of everything they do.
Founded in 2004 this company is a leading provider of software and services for digital transformation solutions to the NHS and Social Housing sectors, places particular emphasis on building strong and lasting relationships with all its customers.
Previous experience in customer service and administration.
General
A dynamic and thriving company is seeking a dedicated Customer Support Assistant to join their team on a permanent basis.
This role is based in Byfleet, providing an excellent opportunity for someone with a background in customer service and administration to contribute to the success of a growing business.
This is an excellent opportunity for someone with fantastic customer service skills, who enjoys solving problems and excels at multitasking.
The business is committed to providing customers with the best experience possible and looking for candidates who share this genuine passion for customer service excellence.
You'll be working for a highly successful and profitable business, a market-leading brand which enjoys a reputation for quality and innovation!