The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
We are looking for friendly candidates with strong customer service experience who are able to deliver an excellent service.
My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Representative to join their friendly team.
As a Customer Support Representative, you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
An excellent opportunity has come up to join a national business who are looking for a Client Support Representative to join them on a permanent basis in their Farnborough office!
The role is to be the first point of contact via phone and email to advice and support through inbound and outbound calling on answering questions and helping through the process.
This is a fast paced roles so experience working within this type of environment is essential.
Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Hampshire, our client is looking to recruit Senior Complaints Handlers / Customer Relations Officers to join their busy team.
You will work for 12 weeks on a temporary basis with the view to remain with the business permanently
Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times, whilst ensuring sales opportunities are maximised through both inbound and outbound calls and email activity (no cold calling).
A market leader in their industry is seeking a Customer & Sales Support Executive with French language skills to join their team on a full time, permanent basis.
Responsibilities will include, but will not be limited to
Processing a wide variety of calls (order processing, identifying service problems and initiating appropriate action to resolve issues).