The Customer Service Executive frequently works with our client's other teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers.
£12-£14 per hour; About the role
The role also includes sharing knowledge and training the new Apprentices who join the business.
Sales Executive role: As a Contact Centre Sales Executive you will play a pivotal role in driving the sales efforts through outbound calls to potential clients.
Our client is a well know and established business in Redditch who are looking for a Customer Service Administrator on a 12 month fixed term contract ( with possibility for a permanent role for the right candidate) to join their small customer service team.
They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service.
This team is responsible for processing all the sales orders and liaising with other departments to ensure a smooth information flow and high standards.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product.
The office is based in central Liverpool and will require you to be onsite for the duration of the contract.
Candidates will be required to work 37.5 hrs per week Monday to Friday 9 5.30.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.