The company is looking for an enthusiastic, dynamic, and target driven Customer Service professional that is prepared to work their way up to a management role.
You must have a proven customer service delivery track record.
My client is established as one of the country's leading independent insurance specialists, and they are committed to providing clients with First Class customer service.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
They pride themselve on offering a range of high end products to their clients which far surpass their competition, both in quality and service excellence.
A hugely prestigious business, steeped in history with an enviable reputation.
The Role
You will be the link between the Production Office and the Sales Teams, working closely with internal stakeholders, Project Managers and manufacturing partners to ensure the timely manufacture and dispatch of customer orders.
Based in Aylesbury, but offering hybrid working, we have a great opportunity for two Customer Support Specialists to join them on a full time, permanent basis.
A successful business whose product is as great as their customer service!
Offering hybrid working with one day per week in the office (Wednesday), or fully remote if you have strong transferrable experience.