As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
The Client
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
Responsibilities
Maintain regular liaison with workshop logistics and various departments to keep customers informed.
They are a small family led business, a clear market leader within their sector, and are looking for a new Senior Customer Support Advisor to expand the team.
Our client is a leading business in Dewsbury, who have experienced phenomenal growth within their market over the last few years and are continuing with this strategic growth.
We are looking for candidates with easy access to Dewsbury, or you may be a car driver and be happy with the commute, as the role is fully office based.
As part of our continued growth, we are seeking a dynamic and customer-focused individual to join our team as a Customer Service Advisor.
My Client is a prestigious law firm dedicated to providing exceptional legal services to our clients.
With a commitment to professionalism, integrity, and excellence, we strive to deliver unparalleled legal solutions tailored to meet the unique needs of each client.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.