We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities.
Shifts will be decided in advance.
Candidates will be required to work 37.5 hrs per week between the operational hours of 8am to 6pm, Monday to Friday.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
They have a brand new and pivotal opportunity for a Customer Experience Manager, joining their centralised leadership team.
Central Employment are working in partnership with a UK leading eCommerce web-print specialist based in the North East.
Customer Experience Manager job profile
The Customer Experience Manager will be responsible for managing the Customer Experience Team, a centralised team working across all departments, focusing on improving customer experience, identifying areas for change and ultimately reducing customer fail rates.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.