They pride themselve on offering a range of high end products to their clients which far surpass their competition, both in quality and service excellence.
A hugely prestigious business, steeped in history with an enviable reputation.
the role is fully office based on site in Princes Risborough, HP27.
We are looking for an experienced Senior Resource Planning Manager to join a leader in their field as the continue to grow their business globally.
The individual we seek will be used to working in a highly fast paced Global Contact Centre operation and will look after resource planning (Detailed forecasting modelling, collaborative resource planning & team management).
Key Responsibilities
Responsible for building & maintaining accurate call forecasting for all Global markets, and developing the resource plan by market and contact channel.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K, rising to £31K after a 6 month probation period; plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Sales Administration/Customer Services personnel, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?