Complaints Manager - Slough 40-42k plus car and great benefits.
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to the companies processes and policies.
They pride themselve on offering a range of high end products to their clients which far surpass their competition, both in quality and service excellence.
A hugely prestigious business, steeped in history with an enviable reputation.
the role is fully office based on site in Princes Risborough, HP27.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K, rising to £31K after a 6 month probation period; plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Sales Administration/Customer Services personnel, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.
A global market-leading bio-pharmaceutical company is currently looking for a Senior Customer Service Specialist to join them on 14 month contract.
This presents an exciting opportunity for individuals with expertise in supply chain and distribution to collaborate with a skilled and committed Customer Services team, located at their office in Holborn, Central London (3 days on-site required - (Tuesday-Thursday) & 2 days from home.
Key Responsibilities
Assist with the Order to Cash (OTC) process, which encompasses supply chain, order processing, returns, recalls, pricing, documentation management, and handling any related queries about the supply chain and account receivables activities.