We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
You will be responsible for managing team members and maintaining general communications.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture.
This role also involves developing and implementing customer service strategies and processes.
This company is a distinguished player in the professional services industry, employing over 1,500 individuals across several locations.