Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years.
Work as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
While everyday day will offer a different challenge your core responsibilities will be to:
This role requires you in the office Monday - Friday, 8:45am to 5:15pm.
Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens.
We are delighted to be expanding our teams during an exciting time of growth.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic.
General
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs