We are looking for an experienced Senior Resource Planning Manager to join a leader in their field as the continue to grow their business globally.
The individual we seek will be used to working in a highly fast paced Global Contact Centre operation and will look after resource planning (Detailed forecasting modelling, collaborative resource planning & team management).
Key Responsibilities
Responsible for building & maintaining accurate call forecasting for all Global markets, and developing the resource plan by market and contact channel.
We are looking for a highly professional, customer-centric, Customer Service Executive to join our expanding E-commerce Team.
As a Customer Service Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points.
If you are looking to challenge yourself in a fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you.
Day to day client service - you will be the main client contact for any regular work
The purpose of the role is to maintain existing client relationships, ensuring service levels are met and commercial, tax and business planning opportunities are considered.
Are you a self-motivated, hardworking, ambitious person looking for a new challenge?
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.