Central Employment are working in partnership with a leading UK Web-Print specialist, as they look to strengthen their Customer Marketing team, hiring a data focused Senior CRM Manager.Circa £55,000 DOE, hybrid working ( 3 days from the office), excellent staff benefits and part of an expanding in-house Customer Marketing team.
This role will lead an expanding CRM team with managerial responsibility for a CRM Manager.
It will be a key role within the Customer Marketing team, delivering the projects that will drive increased loyalty and spend from an existing customer base.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries.
Your new role
Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.
While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues we recognize that our people are our greatest asset.
Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts.
General
We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.
Central Employment is working with a key player within the local Agency Marketing Space, and they are looking to expand their team with a talented Senior Digital Account Manager.
You'll be joining the team at a key period of growth, with hires being made across the business and a strong emphasis on Learning & Development.
You'll be working with a combination of regional, national, and international brands, supporting them with all their marketing needs.
As a customer service assistant your main duty will be to staff the shopping centre desk or mall ensuring a safe and secure environment while offering fantastic customer service to all visitors and retailers, dealing with any customer queries or issues and if appropriate offer alternative shopping solutions.
As you will be the first contact with many visitors that raise any queries, excellent customer service skills are required.